Privacy Policy

This Privacy Policy describes how Krupnaya-Baklazhan ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website (krupnaya-baklazhan.com), use our services, or otherwise interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Mailing address
  • Information provided in forms, surveys, or other interactive portions of our website

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Usage data (pages visited, time spent on pages, links clicked)
  • Referral source

2. How We Collect Information

We collect information through various methods, including:

2.1 Direct Collection

Information you provide to us when you:

  • Fill out forms on our website
  • Subscribe to our newsletter
  • Request information about our services
  • Contact us via email, phone, or other communication channels
  • Provide feedback or testimonials

2.2 Automated Collection

Information collected automatically as you navigate through our website:

  • Through cookies and similar tracking technologies
  • Through analytics tools and services
  • Through server logs

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process and fulfill your requests, inquiries, and transactions
  • Send you administrative information, such as updates to our terms, conditions, and policies
  • Send you marketing and promotional communications (with your consent where required by law)
  • Respond to your comments, questions, and requests
  • Understand how users interact with our website and services
  • Develop new products, services, features, and functionality
  • Detect, prevent, and address technical issues, security breaches, and fraudulent activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:

  • IT and system administration services
  • Customer service providers
  • Marketing and communication platforms
  • Payment processors
  • Analytics providers

These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality of your information.

4.2 For Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

4.3 For Legal Reasons

We may disclose your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our terms and conditions
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of our users, the public, or ourselves

4.4 With Your Consent

We may share your information in any other circumstances where we have your consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Legal, regulatory, and contractual requirements

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Rights for Individuals in Canada

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws, Canadian residents have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate personal information
  • Withdraw consent for certain processing activities
  • File a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner

6.2 Additional Rights for Individuals in Certain Jurisdictions

Depending on your jurisdiction, you may have additional rights, such as:

  • Request deletion of your personal information
  • Request restriction of processing of your personal information
  • Request portability of your personal information
  • Object to processing of your personal information

6.3 How to Exercise Your Rights

To exercise your privacy rights, please contact us using the contact information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to better understand how you interact with our website. For more information about our use of cookies and how to manage your preferences, please refer to our Cookie Policy.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

11. International Data Transfers

We may transfer your personal information to countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. When we transfer your information internationally, we will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable laws.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Krupnaya-Baklazhan
123 Business Avenue, Suite 400
Toronto, ON M5V 2N4
Canada
Email: [email protected]
Phone: +1 416-241-2009

Last Updated: October 15, 2023